left top flare
bottom flare left
Peppermint Dental logo top pink line
blank masthead
the Peppermint Dental latest pricelist button
(01953) 603360
  home page button About Us button services button why choose us button ccontact us button Appointments button  
Freedom of Information Act

Guide to the Information Published by the Dental Practice
This is a guide to the information published by the practice required by the Freedom of Information Act.
The Partners are: Mrs Kate Starling & Miss Michelle McConkey.

Your Right to Information
As well as our published information, present and former patients of the practice have the right to access the personal information that we hold about them in accordance with the Data Protection Act 1998. Details of how to do this is contained in the Practice Data Protection Policy, please ask for details.

We have produced this guide in order to comply with the Freedom of Information Act 2000. The purpose of the Act is to encourage organisations working for the public to be more open about the information they hold. We welcome your views on additional classes of information which might not be included and on the publications themselves. If you have any comments or suggestions about the scheme, please address them in writing to: The Practice Manager, Peppermint Dental Centre,189 Norwich Road, Wymondham, NR18 0SJ.

Classes of Information
We hold various types of information which we review, retain or dispose of according to the guidance received under The General Dental Council. Our information is classed into 7 categories:

1 - Who we are
2 - Our Services
3 - Financial Information
4 - Information for patients and the public
5 - Complaints
6 - Our policies and procedures
7 - This guide

Class 1 - Who we are:
Mrs Kate Starling (Female) - Dentist and Partner
GDC Registration No: 71887 (1996)

Miss Michelle McConkey (Female) - Dentist and Partner
GDC Registration No: 72089 (1996)

Mrs Liz Says (Female) - Dentist Associate
GDC Registration No: 64073 (1988)

Mrs Gabrielle Taylor (Female) - Dental Hygienist
GDC Registration No: 182357 (1999)

Mrs Rachel Grimmer (Female) - Associate Dentist
GDC Registration No: 82479

Class 2 - Our Services:
Information about our services is held in reception, please ask for details. The information includes:

- Opening times
- Arrangements for emergency care
- Details of access to the practice for people with disabilities
- The availability of interpreters
- Services available for anxious patients
- Information about the care and treatment provided by the practice
- Both adult and children are treated as private patients

Class 3 - Financial Information:
We have information about:

- The fees for private dental care
- Details on our payment plan
- Our policy for appointments not kept and appointments cancelled without 24hrs notice

Class 4 - Information for Patients and the Public:
We make available from reception and in the surgery, information leaflets about:

- Types of Dental Treatment
- Treatment of Oral Health Issues
- Teeth Whitening
- Dental Implants
- Dental Health Products

Class 5 - Complaints:
We have a complaints procedure, a copy of which is available from the Practice Manager.

- Click here to download our Code of Practice for Patient Complaints document.

Class 6 - Practice Policies:
We have policies and procedures which ensure that the practice operates in a safe and efficient manner. These include:

- Data Protection
- Confidentiality
- Health & Safety
- Radiation Protection
- Infection Control
- Payments Policy
- Equal Opportunities

Class 7 - This Guide:
This guide will be reviewed regularly and we will also keep the list of publications up to date.

As of January 2005 we will be required by the Freedom of Information Act to respond to requests from the public to access recorded information that we hold. There are some exemptions to this right and it does not change the rights of our patients to have all of their personal information kept strictly confidential and available to them on request.

Further Information:
Further information on the Freedom of Information Act is available on the following website:

GDC – General Dental Council
Main office: 37 Wimpole Street, London, W1G 8DQ. Phone: 0845 222 4141 Web: www.gdc-uk.org

top of footer
left border of footer
General and Cosmetic Dentistry by Peppermint Dental Centre in Wymondham, Norfolk. Open Monday to Friday - 8.30am to 5.30pm
Our Philosophy
Meet The Team
Book An Appointment
Individual Care
Facilities & Environment
Child Friendly
Payment Plan
General Family Dentistry
Hygienist Appointments
Oral Surgery
Oral Cancer Screening
Facial Accupuncture
Crowns & Veneers
Filling Gaps
Dental Implants
Teeth Whitening
Patient Referrals
Confidentiality Policy
Data Protection Policy
Freedom of Information
left side top of footer
footer middle divider
left bottom of footer
© 2011 Peppermint Dental Centre, 189 Norwich Road, Wymondham, Norfolk, NR18 0SJ
Tel: (01953) 603360 |
Web Design
Affiliate logos Facebook right bottom of footer
bottom of footer
right top flare
bottom flare right
bottom flare